With ~200 employees, OpenCommerce Group is a leading technology organization that offers e-commerce products with offices in China, and Hanoi. We are fortunate to have a team that can target vast and vibrant markets, with the benefit of ten years in the eCommerce industry and over one million online sales sector customers around the world. most nations in the world, such as the United States and China. The aim of the OpenCommerce Group is to create a product ecosystem to facilitate and improve e-commerce in general, as well as cross-border commerce in particular, and to serve as a launching pad for entrepreneurs. Starts expands and performs in the online world. We're expanding rapidly, and we're searching for top talent to help us create a global Commerce Community. Join OpenCommerce Group to expand the scope of your work.
Position Overview:
We are seeking a dynamic and motivated Sales Executive to join our ShopBase, Plusbase, PrintBase team. The Sales Executive will be responsible for supporting customers, building strong relationships, and driving sales growth. The ideal candidate will possess excellent communication skills, a proactive mindset, and a passion for delivering high-quality service. Prior experience in customer service, sales, or advisory roles is essential.
JOB DESCRIPTION
- Customer Support: Provide prompt and effective support to customers using our services.
- Relationship Building: Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Collaboration: Work closely with internal teams to ensure customer needs are met and issues are resolved.
- Lead Generation: Identify potential customers and develop strategies to engage them effectively.
- Personal Branding: Establish and grow a strong personal brand within the customer community to promote trust and reliability.
REQUIREMENT
- Experience: Previous experience in customer service, sales, or consulting roles.
- Communication Skills: Excellent verbal communication skills with a clear, pleasant voice and no strong regional accent.
- Problem-Solving: Ability to handle customer queries, negotiate, and resolve issues efficiently.
- Appearance: Professional and polished appearance is preferred.
- Ecommerce Knowledge: Understanding or experience with Ecommerce, particularly in Dropshipping or Print on Demand (POD), is highly valued.
- Passion for Sales: Demonstrated enthusiasm for advisory and business development roles.
- Energetic & Persistent: Strong drive, perseverance, and enthusiasm to meet and exceed sales targets.
BENEFITS
- Competitive monthly NET salary, transparent and fully take-home
- up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
- 24 remote working days per year, enabling a healthy work–life balance
- 12 days of paid annual leave, in addition to public holidays
- Flexible working hours, Monday to Friday – weekends are fully yours
- Annual health check-ups
- Full social insurance coverage (BHXH) in compliance with Vietnamese labor regulations
- Company-sponsored sports clubs to support both physical and mental well-being
- Regular company trips and team bonding activities
- Be part of a fast-growing global B2B SaaS organization
- Clear and accelerated career development and promotion pathways
- Collaborate with talented, diverse, and high-performing teams across regions
- Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured